AstronomyUkraine Posted June 20, 2021 Share Posted June 20, 2021 Twice today I have tried to login to the site, and was told by the system I had been locked out for 15 minutes. I know my password and username was inserted correctly. Has anyone else had the same problem? Quote Link to comment Share on other sites More sharing options...
gabs Posted June 20, 2021 Share Posted June 20, 2021 1 hour ago, AstronomyUkraine said: Twice today I have tried to login to the site, and was told by the system I had been locked out for 15 minutes. I know my password and username was inserted correctly. Has anyone else had the same problem? Never happened to me but probably because I keep it logged in as I am very easy to forget password. 1 Quote Link to comment Share on other sites More sharing options...
Marmot Posted June 20, 2021 Share Posted June 20, 2021 Not me. But as with Gabs, my I pad keeps me logged in so I don’t have to log in on each occasion. 1 Quote Link to comment Share on other sites More sharing options...
Jkulin Posted June 20, 2021 Share Posted June 20, 2021 Not aware of any problems Brian, can you clear your cookies and then try and save your password? Quote Link to comment Share on other sites More sharing options...
AstronomyUkraine Posted June 20, 2021 Author Share Posted June 20, 2021 1 minute ago, Jkulin said: Not aware of any problems Brian, can you clear your cookies and then try and save your password? I have my cookies and history automatically deleted when I close my browser. I have saved my password John. This has happened twice today, after 15 minutes I have no problems logging on. This is the first time I have had this problem since becoming a member, so I will try logging on with a different browser, that should eliminate a browser problem. Quote Link to comment Share on other sites More sharing options...
Jkulin Posted June 20, 2021 Share Posted June 20, 2021 Just now, AstronomyUkraine said: I have my cookies and history automatically deleted when I close my browser. I have saved my password John. This has happened twice today, after 15 minutes I have no problems logging on. This is the first time I have had this problem since becoming a member, so I will try logging on with a different browser, that should eliminate a browser problem. OK Brian, what are you using as a browser? Quote Link to comment Share on other sites More sharing options...
AstronomyUkraine Posted June 20, 2021 Author Share Posted June 20, 2021 1 minute ago, Jkulin said: OK Brian, what are you using as a browser? I use Firefox John. I am now logged in on Google Chrome, no problem logging in, but now the Clear Skies chat is not loading. ☹ Quote Link to comment Share on other sites More sharing options...
3staraligned Posted June 20, 2021 Share Posted June 20, 2021 what an odd problem. let me have a look for you.in the meantime.. could you try and go to the chat through the main menu at the top, click on chat and open the clear skies chat? see if it works there. you shouldn't need cookies to login unless your browser is. trying to stay logged in but you don't have the cookie to do that. I'll get back to you. in the meantime. is there any other info you can share? Quote Link to comment Share on other sites More sharing options...
AstronomyUkraine Posted June 20, 2021 Author Share Posted June 20, 2021 (edited) 2 minutes ago, 3staraligned said: what an odd problem. let me have a look for you.in the meantime.. could you try and go to the chat through the main menu at the top, click on chat and open the clear skies chat? see if it works there. you shouldn't need cookies to login unless your browser is. trying to stay logged in but you don't have the cookie to do that. I'll get back to you. in the meantime. is there any other info you can share? I have logged back in with Firefox, no problems, and the Clear skies chat also loaded up. If it happens again, I will send you a screenshot. Edited June 20, 2021 by AstronomyUkraine Quote Link to comment Share on other sites More sharing options...
3staraligned Posted June 20, 2021 Share Posted June 20, 2021 ok, super. thanks Quote Link to comment Share on other sites More sharing options...
Nightspore Posted June 20, 2021 Share Posted June 20, 2021 It might be worth checking Web Browser Cookie Forensics Quote Link to comment Share on other sites More sharing options...
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