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Locked out of the site


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1 hour ago, AstronomyUkraine said:

Twice today I have tried to login to the site, and was told by the system I had been locked out for 15 minutes. I know my password and username was inserted correctly. Has anyone else had the same problem?

 

 

 

 

Never happened to me but probably because I keep it logged in as I am very easy to forget password. 

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1 minute ago, Jkulin said:

Not aware of any problems Brian, can you clear your cookies and then try and save your password?

I have my cookies and history automatically deleted when I close my browser. I have saved my password John. This has happened twice today, after 15 minutes I have no problems logging on. This is the first time I have had this problem since becoming a member, so I will try logging on with a different browser, that should eliminate a browser problem.

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Just now, AstronomyUkraine said:

I have my cookies and history automatically deleted when I close my browser. I have saved my password John. This has happened twice today, after 15 minutes I have no problems logging on. This is the first time I have had this problem since becoming a member, so I will try logging on with a different browser, that should eliminate a browser problem.

OK Brian, what are you using as a browser?

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what an odd problem. let me have a look for you.in the meantime.. could you try and go to the chat through the main menu at the top, click on chat and open the clear skies chat? see if it works there. you shouldn't need cookies to login unless your browser is. trying to stay logged in but you don't have the cookie to do that. I'll get back to you. in the meantime. is there any other info you can share?

 

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2 minutes ago, 3staraligned said:

what an odd problem. let me have a look for you.in the meantime.. could you try and go to the chat through the main menu at the top, click on chat and open the clear skies chat? see if it works there. you shouldn't need cookies to login unless your browser is. trying to stay logged in but you don't have the cookie to do that. I'll get back to you. in the meantime. is there any other info you can share?

 

I have logged back in with Firefox, no problems, and the Clear skies chat also loaded up. If it happens again, I will send you a screenshot.

Edited by AstronomyUkraine
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